Returns and shipping

Little Bebe

Returns and shipping

Welcome to little bebe returns and shipping policy. Here you can find out the information on shipping, refunds and exchange. 


Returns...

We guarantee to refund any item you are not 100% satisfied with. We must receive the item back within 7 days of receipt, anytime over that will only be liable for an exchange. The postage fees will not be included in the refund and if its an exchange you will also be liable to pay the postage fee to return the item back to us and the postage fee to return the exchange item back to yourself. Items must be return to us in the condition you ordinary purchase the item in. If the item comes back damaged in anyway then we have the right to not accept the return or to give a refund. The refund will also only be given once we receive the item back. 


Please contact us with the reason to as why you would like to return the item. And please ensure all items are wrapped securely to prevent damage in transit. 


Sale items...

Sale items are non refundable unless there is a fault with the item  


Preorders...

As we purchase our stock from abroad there is a waiting time of 2-3 working weeks if the item is not already in stock. This may vary as it may come before or after this time. You will be updated if for any reason there is a delay. Orders can not be canceled if it is still in the 2-3 week time frame. The waiting time is also stated in the items description if it is not already in stock.   


UK shipping...

We aim to send all orders within 3 working days from receiving payment. In that time we will be packing your order. We charge a sum of £4 for all orders, this is the price royal mail charges. And they are all sent recorded delivery and will need to be signed for. For much larger orders we will need to check with Royal Mail or the courier to charge the right amount of postage.   


Worldwide shipping...

We do offer to ship worldwide. However the postage cost can vary to what it charges at the checkout. This is because we can not know the exact shipping fee until we know where the order is going and the weight of the order. Only then can we give you the exact postage cost. Therefore all orders from abroad will be charge the shipping fee of £15. If after we get the item weighed and the cost comes to more than charged on the website, you will need to pay the remaining shipping balance before we can continue to process your order. If the shipping fees come to less than the website has charged, than you will also be refunded the amount you was over charged  


Contact...

Please contact us if you have any questions or quires. We are here to help and will help in the best way possible


Thank you for reading and happy shopping x